Double Statue

The collection of the
Museum consists of
Indian Art

Citizen’s Charter

(i) Vision and Mission Statement


         To be one of the best decorative art museums in the world


                   To effectively engage a global audience in the appreciation of decorative arts through the preservation and presentation of the collections of Salar Jung III. Through its exhibitions, programmes, publications, media and other related activities, the Museum strives to inspire and educate people about the rich cultural heritage of India and other parts of the world, while creating a memorable experience.

(ii) Details of Business Transacted by the Salar Jung Museum

  • To effectively engage a global audience in the appreciation of decorative arts collection of Salar Jung III through its exhibitions, programmes, publications, and other related activities.

  • To educate people about the rich cultural heritage of India and other parts of the world, while creating a memorable experience.

  • To make the Museum a centre of excellence to scholars and researchers through the Museum Library.

  • To create awareness among the children about importance of Museums through various entertainment programmes and competitions.

  • To entertain children through its Children's section which has become popular as a place of enjoyment for children.

General Information

Visting Hours

10.00 A.M. to 5.00 P.M.
The Museum is closed on every Friday and on Gazetted holidays

Admission Tickets

For Adults Rs.20/- For Children below 18 years entry is free
For Foreigners: Rs.500/-

Audio Tour Guiding System

Audio Tour Cover of approximately 90 minutes covers Master pieces of collection along with an introduction.
Available in Hindi and English and on payment of Rs.60/-

Photography of Arte facts

Photography of arte facts on display is permitted without using flash cameras on payment of Rs.50/-

(iii) Details of Customer /Clients

                       Both National and international visitors.

                       Research scholars for referring the Library Books, Manuscripts.

(iv) Statement of services provided to each citizen/client group separately

  • The Museum has a Reception Counter at the Main Entrance gate. A display board showing the layout plan of the galleries spread over in all the three buildings.

  • At the entrance of the each floor a detailed lay out plan of the galleries located in the floor are placed.

  • At the entrance of the Founders Gallery of the Museum “Museum Information System” with 65” monitor is placed for the benefit of the visitors.

  • For the guidance of the visitors a help sheet “Journey through Salar Jung Museum” depicting brief of the Museum is available for sale in the Sales Counter.

  • Signboards showing the details of Gallery No. with photograph of the gallery view are available in each corridor.

  • Informative and attractive Multi colour tickets have been introduced with a brief and sketch plan of the Museum.

  • Descriptive labels on important objects displayed in the galleries with relevant photographs

(v)Amenities and facilities available for the visitors

  • The museum is having an Auditorium with 200 seats capacity and a Lecture Hall with 100 seats capacity.

  • Temporary exhibitions halls are located in all the three buildings .

  • Visitors are provided with purified drinking water by installing 17 Water coolers at all important cardinals’ points.

  • Toilets are available on each floor.

  • Signage for drinking water and toilets are provided at appropriate places.

  • The Museum has a full-fledged cafeteria run by Telangana Tourism Department in the main building and small coffee shop in the Western Block for the visitors.

  • A souvenir shop run by Handicrafts & Handlooms Exports Corporation of India Ltd. (HHEC), New Delhi on PPP mode is in the ground floor of the main building. The items are through merchandise professionals are available for sale .

  • Wheel chairs are available for the visitors who are physically in disadvantageous position/disabled and also specially designed toilets for such visitors .

  • Cloak Room Facility is available for the visitors for the safe custody of their belongings.

(vi) Details of Grievances Redress Mechanism

                       An Officer is designated as Public Grievances Officers for redressing the grievances received from the visitors or recorded in the Complaint register/Suggestions Book placed at the entrance of the Museum. Prompt action is being taken to redress the grievance. Replies are sent to the complainant intimating action if any taken thereon.

(vii) Expectation from the visitor/Client

                Similarly suggestions recorded in the complaint /suggestions book are examined at appropriate level for implementation wherever it is necessary/feasible.

Contact Telephone numbers

Director’s Peshi


040-24576443- 040-24523211-Extn. 301

For any information about Library Books and Manuscripts


040-24523211-Extn. 312

In case of Emergency

Asst. Commandant, CISF:
Control Room CISF:

040-24523211-Extn. 331
040-24523211-Extn. 314


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